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Troubleshooting a Slow WiFi Connection

Is your WiFi slower than expected? Follow this systematic troubleshooting guide to identify and fix the issue.

Step 1: Test Your Speed

Run a speed test using Speedoko to establish a baseline. Test both on WiFi and with an Ethernet connection to determine if the issue is with your WiFi or your internet service.

Step 2: Check for Interference

WiFi signals can be disrupted by other devices. Common culprits include:

  • Microwave ovens
  • Cordless phones
  • Baby monitors
  • Bluetooth devices
  • Neighboring WiFi networks

Step 3: Change Your WiFi Channel

If you're in a crowded area with many WiFi networks, channel congestion can slow your connection. Use your router's admin panel to switch to a less congested channel. For 2.4GHz, try channels 1, 6, or 11. For 5GHz, most channels work well.

Step 4: Restart Your Equipment

Power cycle your modem and router:

  1. Unplug both devices
  2. Wait 30 seconds
  3. Plug in the modem first, wait for it to fully boot
  4. Plug in the router and wait for it to fully boot

Step 5: Check for Bandwidth Hogs

Log into your router's admin panel to see which devices are connected and how much bandwidth they're using. Disconnect any unauthorized devices and limit bandwidth-heavy activities.

Step 6: Update Network Drivers

Outdated network drivers on your computer can cause slow speeds. Check your device manufacturer's website for the latest WiFi adapter drivers.

Step 7: Contact Your ISP

If you've tried everything and speeds are still slow, contact your internet service provider. There may be an issue with your line or service in your area.